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Swiss-Garden Hotel & Residences, Genting Highlands, Genting Highlands

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From47US$ /night
Check-in
03Apr2025Select date
Check-out
04Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Windmill Upon Hills, Genting Permai, Genting Highlands, Malaysia, 69000
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Twin Room
Max:
2 persons
34 m² 
Bed options:
2 Single beds
Mountain view
Shower
Air conditioning
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Two-Bedroom King Room
Max:
2 persons
73 m² 
Bed options:
1 King Size Bed
Mountain view
Shower
Balcony
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Two-Bedroom room
Max:
2 persons
73 m² 
Bed options:
2 Double beds
Mountain view
Shower
Balcony
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Getting around

A list of all available modes of transport

City Center
Genting Highlands 2.8 mi
Airports
Sultan Abdul Aziz Shah (SZB) 35.4 mi
Kuala Lumpur International (KUL) 60.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Elevator
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Tennis court
  • Golf course

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Laundry

Dining

  • Restaurant

Business

  • Meeting/ Banquet facilities

Children

  • Children's menu
  • Children's pool
  • Children's play area
  • Game room

Spa & Leisure

  • Rooftop pool
  • Heated swimming pool
  • Sun loungers
  • Sun terrace
  • Garden area
  • Sauna
  • Steam room
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dining table

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

Windmill Upon Hills, Genting Permai, Genting Highlands, Malaysia, 69000
Map view
Windmill Upon Hills, Genting Permai, Genting Highlands, Malaysia, 69000
Nearby
Store
7-Eleven
100 ft
Store
99 Speed Mart
200 ft
Restaurants
Nasi Lemak Biker Stall
300 ft
Restaurant
Restoran Makanan Laut Xin Yong Kee
400 ft
No. P1
Ee Ping Steamboat Restaurant
400 ft
No. P2
Restoran Mega
400 ft
Lot P10
Restoran Seng Huat Bak Kut Teh
800 ft
Unit No.2
Xin Yong Kee Restaurant
1200 ft
Restaurant
Crewz Ztudio Hostel
1300 ft
Restaurant

Reviews and Ratings

Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
6.0/10
Guest rating
Rooms
6.6
Location
7.2
Service
5.6
Dining
5.0
Guest reviews
6.0/10
based on 6 reviews
7.5
7.5/10 based on 3033 reviews
James
United States of America, November  2024
6.8/10

I recently stayed at this hotel and found it to be a mix of good and not-so-great experiences. The rooms were clean and felt comfortable, which I appreciated after a long day of exploring. However, I did encounter some noise issues that made it less ideal for a restful night. The location is a definite plus, being close to the Awana Skyway Cable Car and various dining options just a short drive away. On the downside, the dining experience was quite chaotic during breakfast, which wasn’t the best way to start the day.

Rooms
7.0
The rooms were clean and very comfortable, similar to a homestay experience, but they lacked soundproofing and could be a bit noisy.
Service
6.0
The service was quite mixed; some staff were welcoming and helpful, while others seemed unfriendly and inefficient, which wasn't great.
Location
9.0
The location is fantastic, only a short drive to the Genting Highlands Premium Outlet and nearby lots of eateries.
Dining
5.0
The breakfast was crowded and a bit inadequate, which made for a less enjoyable dining experience overall.
Facilities
7.0
Facilities were satisfactory, but I didn't find anything particularly outstanding that set this place apart.
Kimberly
United States of America, October  2024
5.4/10

My stay at the hotel had a mix of highs and lows. The rooms were quite plain but did the job for a short visit. There were some issues with the dining experience, particularly with the quality of food and wait times. However, I appreciated the hotel's accessibility to nearby attractions and the attention from the staff during my complaints. Overall, it felt like I got what I paid for, but there are definitely areas for improvement.

Rooms
5.0
The rooms felt very bare and plain, lacking any real character or comfort.
Service
6.0
The staff was attentive, especially when I raised concerns, but there were significant delays in service, particularly with food.
Location
7.0
The location is quite strategic, making it easy to access nearby attractions like the Genting Premium Outlet, though it is a bit far from Genting Highlands.
Dining
5.0
I found the dining experience quite disappointing; the food was dry and lacked variety.
Facilities
5.0
Facilities were relatively basic, which is not ideal for families or longer stays.
Joseph
United States of America, October  2024
5.8/10

I had a decent stay, and I really appreciated the early check-in and the helpful front office staff. The room was cozy but not perfectly clean, and while the location was strategic for going out, the uphill walk to grab food wasn't great. The breakfast was complimentary but quite basic, so I would consider eating out next time. Overall, there were some hiccups, but it wasn’t a total miss.

Rooms
7.0
The room was cozy and clean, though not sparkling like I'd hoped. It was well-prepared for an early check-in.
Service
5.0
The service left a bit to be desired; the housekeeping staff wasn't very professional in handling our requests, and it felt a bit awkward at times.
Location
7.0
The location was advantageous, away from the busy area and close to attractions like a strawberry farm and premium outlets, but it was quite a hike to find food.
Dining
5.0
Breakfast was nothing special; it was just the complimentary meal due to our wait on arrival. I’d recommend dining out instead.
Facilities
6.0
Facilities were basic and did the job, but nothing exceptional stood out.
Jason
United States of America, September  2024
6.0/10

My stay at the hotel had its ups and downs. The rooms weren't ready when I arrived, which was disappointing, and I found them a bit dusty. However, the service was smooth, and the staff were quite charming, especially considering they were just reopening. The location has its pros and cons—it's nice for a staycation, but I had to walk quite a distance for food and groceries, which wasn't ideal.

Rooms
5.0
The room was not ready upon my arrival and felt a little dusty, which didn't meet my expectations for the price I paid.
Service
7.0
Check-in process was friendly and smooth, and the staff was charming, even though some were new.
Location
6.0
The location is decent for a staycation but requires a long walk uphill for dining options.
Dining
5.0
The dining was basic and didn't offer much variety over my three-night stay, which was a bit of a letdown.
Facilities
6.0
Facilities were standard, but nothing stood out as exceptional during my stay.
Daniel
United States of America, September  2024
6.2/10

I had a pleasant stay overall, but there were a few hiccups. While the rooms are fantastic — spacious, clean, and well-designed — the service left a lot to be desired, especially when we experienced some lack of communication. The location is pretty good too, being not too far from various attractions. However, the dining options were a real letdown, especially for the price we paid. It feels like there’s a bit of room for improvement in a few areas.

Rooms
9.0
The rooms were absolutely fantastic, spacious, clean, and well-designed, catering to both practicality and aesthetics, which I really appreciated.
Service
5.0
Unfortunately, the service wasn't ideal. There were instances where our table was moved without our permission, and it felt like the staff were quite unhelpful when we needed assistance.
Location
7.0
The location is quite nice, about 15 minutes from Genting Premium Outlet and 30 minutes from Genting Highlands, so it’s strategic in accessing nearby attractions.
Dining
5.0
The dining experience needs improvement. While there were some dishes available, the variety and taste were quite lackluster for the price we paid.
Facilities
6.0
The facilities seemed decent, but I didn't get to explore much due to the lack of staff availability to assist us.
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Rooms and Guests2 Guests, 1 Room